[Resolved] Lenskart — worst service | |||
I ordered 2 spectacles from lenskart electronics city phase 1 store. First of all i did not get my frames on time After multiple followups when i received frame it was not as per our choice of lens. We ordered both with blue cut lenses but we got one without blue cut. Then they said i will get the refund the difference amount. On 12-march i shared my account detail to lenskart on email as per the request however i have not received my amount yet. I visited the store twice after tht made so many false commitments face to face and over email tht amount will be refunded in a day. Once the committed tht it is already refunded but in reality it was not. I m so much frustrated of followingup. Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 Lenskart Customer Care's response Hi Pallaveet! We apologize for the inconvenience. Kindly share the order details and we will look into it.
Verified Support Jul 29, 2017 Lenskart Customer Care's response Hi Pallaveet! As mentioned earlier, kindly share the order details and we will look into it.
Verified Support Jul 30, 2017 Lenskart Customer Care's response Hi Pallaveet ! Please share your order details for better assistance.
Verified Support Jul 31, 2017 Lenskart Customer Care's response Dear Pallavet, we would request you to share your order ID/ contact number as this will help us to assist you better.
Verified Support Jul 31, 2017 Lenskart Customer Care's response Dear Pallavet, as there has been no response from your end since past few days, we, hereby are closing this case of yours from our end.
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1 Comment | |||
Comments
I ordered a power glass from my dad 3 months back but it was lose it got loose with time n the screw is final out and the Handel got seperated it's under warranty I want it to be replaced
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