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Leo International Packers And Movers Complaints & Reviews

2.5
Updated: May 9, 2022
Complaints 36
Resolved
18
Unresolved
18
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Leo International Packers And Movers reviews & complaints page 2

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D
Devashish Chakrabarti
from Bengaluru, Karnataka
Dec 3, 2013
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I booked mu SBK on 11/22 from Delhi to Bangalore. I paid 27.5K as I was told that a) it will reach in 9 days b) most importantly the same container whihc picked up in Delhi will deliver in Bangalore...to ensure that safety of the bike (it is a 8 lacks bike). Till today (03/12) I have not received my bike. I was told by your Hyb staff that the consignment has reached Bangalore on 12/02. One Ramesh from Bangalore first tells me to pick up the bike from Hebbal when i called him. BTW: I received no calls from any Leo guys. I declined citing that I paid premium for home delivery, now he is taking me for a task. He says he does not have manpower and will see on Thu 04/12). On top of that in spite of my repeated requests and the request of the Delhi Manager, he aparentky has unloaded and bike to a smaller truck (God knows where the bike is). Please note - these bikes have exposed rubber pipes which have high propensity to get eaten by rodents. One such wire costs 12K. I work with a MNC who has Leo empaneled as our logictics partners. I promise and take a vow that I will do everything to ensure your guys are out!!! I am also trying to reach out to Mr Shah and let him know ground realities at this co. Dev [protected] Booking no. D 6168 11/22/2013
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    vivek_yadav
    from Bengaluru, Karnataka
    Apr 7, 2012
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    Damaged Goods On 11th feb 2012 my brother booked Honda Stunner bike (DL 3s bm 4614) with Helmet and my GR no. is 1239 that was from delhi to Bangalore. At the time of delievery they said it would be deliverd till 18 of feb but it did not deliverd on time. From 19th till 24th feb, everyday I called thrice in a day and they gave me different excuses. Finally I got on 24th feb around 6:30pm. when i Saw my bike, one side mirror was missing and another one was completely broken & my costly helmet was missing. If you check on my bill it clearly mention "bike with helmet" and above of that there was many scratches and Dent on tank, silencer and mudgaurd. I was highly disappointed and was suffered mentally and physically by there service. Still I am waiting for my remaining side mirror & Helmet. God know when it will come. I highly recommend to all of you NOT to use their service.
    Aug 13, 2020
    Complaint marked as Resolved 
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      R
      rocky22
      Sep 26, 2011
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      Address: Delhi

      I want say that i had taken the services of Leo India Packing and shipping company and their office is in Zirakpur. I talked with jay yadav and set the date for my household shifting to Delhi. I also asked for insurance and he said Rs 3000 will be charged and you will be provided a insurance copy and after 1 or 2 days you will receive the original copy.
      At the time of loading he gave me verbally the policy number and said insurance copy is not available but insisted for the copy and he said he will email me by the time i will reach delhi but till date i have not received any email nor the original copy. I called him so many time but he didin't accpt my calls. Some of my goods got damaged at the time o[censored]nloading. Later i confirmed the policy number form the insurance company and found that the policy number was fake.So i have nothing in my hand to claim insurance.
      They are cheaters as jay yadav bring laptop along with him and showed so many recommendations at the time of booking but now i guess all are faked ones.
      At the time o[censored]nloading the persons who came for unloading are so irresponsible as in my society there is rule that heavy goods to be go by stairs and not by lift which i told to jay yadav at the time of booking but the persons who came for unloading start arguing and abusing to my society persons which was quite embarrassing.
      So i suggest not even think of hiring this packers jay yadav number is [protected] so do not get trapped to his soft spoken words as i got.
      Aug 13, 2020
      Complaint marked as Resolved 
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        B
        buland.arneja
        from Ludhiana, Punjab
        Sep 3, 2011
        Resolved
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        Address: Amritsar, Punjab

        Dear Sir / Madam,

        I, Buland Iqbal Singh, had sent my household items through Leo India Packing Co on 25th of Aug'11 and the company person Mr. Jaypee Yadav had committed me on mail and on phone that I will receive the consignment maximum by 30th of August and till date i.e. till 3rd of September, I have not yet received the consignment.

        I have been continuously following up with company person in order to know the delivery date of the consignment, but out of more than 20 calls, the company person picks up a single call and that too he makes fake promises that I will get the material by today or by tomorrow.

        I have already shifted to Mumbai and staying in hotel with my wife and spending 4000 rupees daily because I am helpless to do anything else. This harassment caused to me and my wife should be a cause of some strict punishment to the company either by freezing their license to operate business in the country forever or some other strict action.
        Aug 13, 2020
        Complaint marked as Resolved 
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          V
          vishalinfo
          from Delhi, Delhi
          Jun 21, 2011
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          Address: Bangalore, Karnataka

          Subject: Missing/Damaged Luggage Complaint

          Respected Sir/Madam,

          I have utilized the services offered by Leo Cargo Packers and Movers for a domestic transfer and storage of goods within Bangalore(consignment number KA - 04B773) and unfortunately have faced multiple issues; a list of the same is as below:

          1. Even after a thorough inspection of the goods to be transferred, the executive failed to mention the complete charges for the services in the quotation(made on 18th May by Mr. Yadav - [protected]). I was only told about the extra relocation charges(~Rs.1500) when the goods were packed and loaded on 21st May.

          2. Even after repeated reminders to deliver to goods to the mentioned address on Saturday, 11th Jun, the goods were delivered only on the afternoon of the next day i.e. Sunday, 12th Jun. Further, a charge of Rs.2000 was asked to be paid on the delivery. I was forcibly asked to pay the amount upfront or else the goods won't be unloaded.

          3. On inspection of the received goods, I realized, one gas cylinder trolley was broken, one gas cylinder trolley was missing and most importantly the original double bed mattress had been replaced(the double bed mattress packed from the original location was in good condition and had the dimensions of 78" x 60" and the one delivered is torned with the dimensions of ~72" x 45"). While the delivering labour could see and agree that the mattress did not fit and had indeed been replaced, the supervisor in charge on the phone Mr. J P Sharma bluntly refused to accept the same. Finally, I was assured that executives from your end would check for the relevant mattress in the storage; however, I have not received any response from Leo Packers and Movers, in-fact executives have been ignoring my phone calls from the past many days.

          4. The insurance of the goods for period of transportation mentions the value of the double bed mattress as Rs 3000/. However, the insurance policy was dubiously issued to have a minimum payout value of Rs.10,000 and hence I can't claim for the lost luggage in this case.

          5. On repeated phone calls to their Bangalore and Delhi office(B'lore - [protected]/[protected], Delhi[protected]/[protected]), I was assured that only a sum of Rs. 1000/ would be compensated by Leo Cargo Packers and Movers and the same would be delivered to me in a couple of days. However, no communication has been done by their side in this regard and I am unable to contact them as my phone call is not answered.

          The police won't register FIR in this case as there is no exact theft of goods and I can't figure out a way to get the compensation other than reaching out to the consumer court
          Aug 13, 2020
          Complaint marked as Resolved 
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            A
            annie219
            from Mumbai, Maharashtra
            Apr 19, 2011
            Resolved
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            Address: Chandigarh, Chandigarh

            I have paid this company 3000 on the date 10th April 2011 to deliver household goods to Mumbai. and they charged me more 4000 including insurance which i decided to pay at the time of delivery.and when i recieved the material.

            I am following up with the company guys from last 4 days but they are not telling me where my material is ? and moreover they are cutting down the calls. if i ask they say We dont know and cant say "where it is and where its not"

            I feel they have dumped my material or it got damage or lost thatswhy they not even telling me a single bit thing . Please tell me what to do .My cell no. is [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
            leo india packing and shipping .co is I have paid this company 30000 on the date 01th may 2011 to deliver household goods to pune. and they charged me more 40000 including insurance which i decided to pay at the time of delivery.and when i recieved the material.

            I am following up with the company guys from last 4 days but my matrial reach today all matraial totaley damgaged.and my car is dented and car stepney Missplace ? and moreover they are cutting down the calls. if i ask they say We dont know and cant say "where it is and where its not"

            I feel they have dumped my material or it got damage or lost thatswhy they not even telling me a single bit thing . Please tell me what to do
            I m yadav from Leo India Packing & shipping co, customers who read this complaint please contact with me. I will let complete story. My no. is [protected]
            I have no idea how come this complaint had been posted here, as the guys from this company had supported me well ...in case there were some issues then that time they personally came forward and supported us and resolved it . so any one can avail services by trusting their service quality..

            Thanks
            [protected]
            I have used there services (Leo India Moving and Packing shipping Co. ) many times and they had been very satisfactory. . so i think someone had mistakenly got confused with other local packers. and mentioned such things with no. that could be a spam...
            i don''t agree as i also taken the services of leo india packing and shipping company and they are pathetic. I had taken the services of Leo India Packing and shipping company and their office is in Zirakpur. I talked with jay yadav and set the date for my household shifting to Delhi. I also asked for insurance and he said Rs 3000 will be charged and you will be provided a insurance copy and after 1 or 2 days you will receive the original copy.
            At the time of loading he gave me verbally the policy number and said insurance copy is not available but insisted for the copy and he said he will email me by the time i will reach delhi but till date i have not received any email nor the original copy. I called him so many time but he didin't accpt my calls. Some of my goods got damaged at the time o[censored]nloading. Later i confirmed the policy number form the insurance company and found that the policy number was fake.So i have nothing in my hand to claim insurance.
            They are cheaters as jay yadav bring laptop along with him and showed so many recommendations at the time of booking but now i guess all are faked ones.
            At the time o[censored]nloading the persons who came for unloading are so irresponsible as in my society there is rule that heavy goods to be go by stairs and not by lift which i told to jay yadav at the time of booking but the persons who came for unloading start arguing and abusing to my society persons which was quite embarrassing.
            So i suggest not even think of hiring this packers jay yadav number is [protected] so do not get trapped to his soft spoken words as i go
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              rohit8599
              from Noida, Uttar Pradesh
              Feb 28, 2011
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              Fraud company

              Beware beware beware!!!

              Leo cargo packers and movers is the biggest fraud company. The cheats include mr. Rajkumar (Mob [protected]) , mr. Ishwar and mr. Kuldeep. Office at yesvantpur (They say) . I got verified, there is no such office.

              The entire company runs on these 3 people. They use some 3rd party road transport company. They are duplicate of leo india and have broken all my materials when shifting from...
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              H
              harshad_jp
              from Hyderabad, Telangana
              Sep 14, 2010
              Resolved
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              Address: Andhra Pradesh

              I have taken their service for transporting my house hold from Pune to Hyderabd. Along with transortation charges I paid for transportation Insurance.

              While unloading, we fond that microwave oven is damaged in transportation. I constantly followed with the Hyderabad Branch Manager Mr. Vasudevan and every time I got false promises.

              It has been more than 10 days still I have not received my oven. Neither do I know the status of the same.
              Aug 13, 2020
              Complaint marked as Resolved 
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                A
                Atul Srivastava
                from Mumbai, Maharashtra
                Aug 8, 2010
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                Address: Chhattisgarh

                I booked my personal luggage through Leo India Packers & Movers, Ahemdabad ( A/43, Suvidha Estate,Opp. JaipurGolden Tpt.,Ujala Circle,Sarkhej,Ahmedabad.) for Rawan ( Raipur)-Chhatisgarh on 19th July,2010.

                I received my it items on 31st July,2010.

                1. Airconditioner is missing.
                2. 1 sack of rice of 50 KG. missing.
                3. My new car cover is missing.
                4. I found my items in a wet condition.
                5. My crockeries were broken.
                6. All cartoons were opened.
                7. My kitchenutensils and cloths are missing.
                8. All my furnitures are in a bad condition.
                9. My motorcycle is totally broken.

                I want strong criminal action against this company and its person Manoj Agrawal. I advise people not to deal with this company at all.
                Aug 13, 2020
                Complaint marked as Resolved 
                Please note that Mr manoj Agarwal, has no connection, whatsoever, with the original Leo - "Leo packers and Movers India Private Limted", with its Head office at Hyderabad and Mr Udhai as branch Manager at Amdabad branch.
                Request everyone to look for the Lion symbol, which is the logo for the original Leo.
                He is liar and thief, both. He has taken my car on March 23 for Bangalore and he did not deliver the car until April 17 and finally when I threatened him for FIR I got BUT In very bad shape. This guy needs to be put in place. I think, we must do something for this person otherwise he will keep doing it to others also.
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                  S
                  SanalPV
                  from Bengaluru, Karnataka
                  Jul 27, 2010
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                  Address: Chennai, Tamil Nadu

                  Freight service from Hyderabad to Chennai delivered a day later than promised thereby me and my family had to stay one more day in the hotel.

                  False promises that it will reach in 2 hours, 3 hours etc several times made me and my family wait at the location for a long time. This was a lot tiring and frustrating.

                  The unpacking people came after 8PM and did not complete the work till 12 midnight. Promised to be back the next day and didn't turn up. 75% of the unpacking done by us only. Whereas they insisted on payment by full at the time of packing and I had nothing to hold them to do any work.

                  Don't get fooled by any packers and movers who are asking for full payment before work. At least keep some substantial amount with you so that they complete the job responsibly.

                  Even after keeping a good relation with these people and having known people at a higher level did not help me. They mean business and nothing else. Very bad business.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    M
                    maneesh sharma
                    from Mumbai, Maharashtra
                    Mar 11, 2010
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                    I want to state that i gt my car delivered from the above said company based in gurgaon from delhi to pune.However once i received my car it was not in good state ,there were scratches and the petrol tank was empty.it had about 15-20 ltrs of petrol once i had given the car and even on checking the odometer the car had barely travelled 33km since the time i personally delivered the car at gurgaon.I contacted the company aand told them the story but there was no viable answer given to me and i was assured that they will get back to me but till date that has not happened.

                    delivery of car at gurgaon : 02 feb 2010

                    So my aim of writing in this forum is that people like me do not suffer from this every day and some action is taken against the people involved in this act.

                    Hoping fr a reply.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    rice bags — Theft during delivery

                    On 22.10.2008 between 8.30p.m to 9.00p.m goods were delivered from Reliance Fresh, N.S.R Road, Sai Baba Colony, Coimbatore-11 to my home. During delivery, the delivery boy asked for some water to drink. So, I had to get in, to fetch some water. At that time, I suspect that the boy would have slipped my mobile phone worth Rs. 11, 600 placed at 3 ft distance from where he was standing. Even when he was offered a vessel full of water he drank only a sip out of. This made me to suspect him as no other 3rd person visited my home that evening and also it would have been very easy for him to do it because the mobile was kept just 3 feet away from the door. Our family's strength is only 3. My husband is a bed patient and my daughter is taking up her higher studies in a local college. At that time my daughter was not present in the situation as she had to go to the bathroom. I called and informed the manager. He sent the charged boy and also another worker. The manager was co operative in the enquiry but I am really fed up with this and I'm having a second thought in visiting reliance fresh again. Please take necessary actions. This had caused me severe health problems. I had never come across such a bad delivery team in my life.
                    you a telling right.
                    I am also a sufferer of the bad services of this company base at Ahmedabad.I booked my personal luggage through it on 19th July 2010 for Rawan at Raipur. I got my luggage back on 31st July in a very bad condition. Itens were wet with rain water. Packets were open. My Airconditioner was missing. My crockeries were broken. My rice bag of 50 kg and my new car cover was stolen. I tried to contact this company but they never replied. The stopped receiving my phone calls.

                    I am going to take strong action against this company and advise people not deal with company.

                    Atul Srivastava

                    leo india packers and movers — Fake

                    LEO INDIA PACKER and MOVERS ( Run by Manoj) took my car on March 23/3/2011 for Bangalore and he did not give until April 17. I made 100 calls to this guy. He did not take calls and so on. I was very puzzled and what to do ?. I threatened him that I will lodge FIR and then only he gave the care but in very bad condition. He drove for 400 kms. I would like to book this guy and ask for my damage etc. How can I proceed ?. Your assistance will be highly appreciated.

                    Thanks.

                    Ranjeet

                    leo india packers and movers — Baggage mishandled, damaged and Missing

                    Hello,
                    I had relocated my household luggage through Leo India Relocations Packers and Movers on 16JUL2011 from hyderabad to New Delhi. As I was not getting a house in Delhi I had opted for additional one month storage of the luggage on additional cost of Rs. 3500. On 13Sep2011 my lugguage was delivered to my new address @ Malviyanagar. I found that many boxes were open, some planstic items were broken, few crockery items were demaged, left side body of the frigde is demaged. Bike accessories like indicator lights, head light box, mudguard, light switch box, clutch wires are demaged. In addition to this my double bed head and lower parts (legs) are still missing with them.
                    It has been a very bad experience with this comp and their service and cutomer care. I am still following them up for the missing item or to refund the declared value for the item. Please do some thing from your end and also make other customers aware of this PM.
                    Thanks
                    malik
                    [protected]
                    Hi

                    Similar to the case above facing issues from Leo Packers and movers.

                    I have moved my household items from Delhi to Pune and the goods were delivered in pathetic condition like my dining table stand (single piece) broken into seven pieces and some broken carvings of my double cots as well broken plastic items.

                    The services are so poor and they are not committing the time of delivery even though they mentioned five days took app 8-9 days.

                    I am not recommending in future anybody deal with this company and going to file complaints against this company.

                    Regards

                    Mallikharjuna Rao
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                      M
                      Mrs.Parvathy B.Thakkar
                      from Bengaluru, Karnataka
                      Jul 13, 2009
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                      I recently shifted to Bangalore and had my household articles moved through Leo Packers and Movers. Many of my things were damaged and broken, some of which they carried alongwith them saying they will reimburse me the money.

                      Also my daughter's new cycle costing around Rs.4000/- was not delivered to me. It is now more than one month I am following up with the Ahmedabad, Bangalore and Hyderabad claims department regarding this. They had promised me that they will reimburse me the money as the things were insured and i had paid them Rs.1500/- for insurance.

                      But now they are neither responding to my mails nor are calling me up nor have they paid me anything in this regard.

                      I want the matter sorted out.

                      PARVATHY B.THAKKAR
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        A
                        Ashish Garg
                        from Delhi, Delhi
                        Jul 3, 2009
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                        I got my household shifted on 30th April 2009 from Delhi to Ghaziabad by LEO International Packers & Movers
                        (http://www.moverspackers.com/LeoIntlpackersmovers/). The work force was not professional and they left a lot of things unpacked saying that they are not suppose to unpack and place the contents of the cartons. Many
                        items got damaged.

                        I called up Mr Kaushik and subsequently my Surendra Sharma. They accepted the damage and initially promised me a compensation. Since the cooler was old and the mandir may also take less repair, I had asked for the compensation for at least the center table. But they have now started avoiding my calls and are even saying that I was suppose to take insurance from them. Initially I was told that any damages will be taken care by them and I was never told of any insurance at the time of booking.

                        Consequences : The following items got damaged:
                        1. Glass top of the center table.
                        2. Water Cooler (as it fall down when unloading because the faulty rope broke)
                        3. One Gold plated mandir set.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I have faced the same issue with Leo International packers while moving from Gurgaon to Bangalore. The problem which I have faced:

                        1. They have told 15 days warehouse facility in Bangalore initially. After delivery they were charging the money extra.
                        2. They have taken 4000 INR extra other than whatever mentioned in the bill.
                        3. Sales/ Marketing guy - Ishwar Choudhary & Inder Rao has behaved very badly on phone with abusive languages. They are very much unprofessional in their behaviour.
                        4. They are not ready to deliver if we hadn't given the extra money.
                        5. At the time of packing, they told they have their own truck for luggage delivery & warehouse, but at the time of delivery we got to know they don't have anything and transfer the luggage to 3rd party. Now its 3rd party ownership.
                        6. One table has broken; while all other item were reached safely.
                        7. It is matter of torture & unprofessional language makes me feel very bad and of course extra money (more than mentioned in the bill)
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                          S
                          subramaniam TS
                          from Gurgaon, Haryana
                          Oct 25, 2008
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                          Resolved

                          HI
                          I recently relocated to Noida from Bangalore. I Paid a pretty hefty ammount for moving both my car and my household items. They asked me to pay for additional insurance on both car (3%) and household items (1%). They also took 100% payment at the time of loading.After reaching Noida first of all they did not deliver the car on time as promised. Then when they delivered the car it had lots of scrathces and paint removed from my brand new car. I did not sign the delivery receipt. They had mentioned that they woudl send a person to inspect my car. He came after a week and tells me that the scrathes were already present. Upon my insistance that at the time of loading teh documents given to me does not hav erthe scratches, He told me to give the car to him and he would get the scratches repaired. I told him that i am aonly going to get it serviced from an authorized dealer to which he declined.Later upon my insistance he has put a cap of rs 1000 towards rectifying the defects. I am yet to go the service station to get a quote. I warn everybody not to trust Leo packers.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Our company is leo Packers and movers india Pvt Ltd.The above complaint does not pertain to us which please note.In future please look for the pvt Ltd sign when it comes to leo.
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                            Rajendra Ramchandra Hudlikar
                            from Mumbai, Maharashtra
                            May 9, 2008
                            Resolved
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                            Resolved

                            I booked my housed hold goods from Navi Mumbai to Palakkad Kerala. I paid all the dues in advance.
                            The Truck was booked on direct delivery from my Residence from Navi Mumbai to Palakkad.
                            Without my knowledge the truck was taken to Mumbai (Thane). The goods were unloaded into another truck.
                            The packing was not made as per the agreed norms.
                            The goods got damaged in this process.
                            The company agreed to pay damages of goods Rs.5000/-.
                            Till date this amount has not been received.
                            Neither the money excess charged for wooden packing has been paid.
                            Contact details of this company are as following.
                            Rahil Shah : [protected]
                            email:rahil.[protected]@leopackers.net
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              V
                              VIPUL SUTARIA
                              from Delhi, Delhi
                              Nov 17, 2007
                              Resolved
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                              Resolved

                              Cheating - damage

                              On 4th Dec 2007 - My house hold goods were packed and transported by truck to hyderabad and my maruti swift vxi by container truck separately. I paid up 23000 Rs. in cash to the MANJOJ AGARWAL ( Jaipal singh, Monu) .The owner is Roshanlal singh in ahmedabad. My complaints
                              1) Though I paid up for the insurance, they didn't pay this to insurance company.
                              2) Goods arrived two days late., that too they were dumped on the road...
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