[Resolved]  LG Dealer — LG Fraud Complaint

Address:Delhi

Hi,

This is regarding my complaint regarding LG fridge repair. A guy from LG company dealer came to our place whose name was Wasim for fridge repair.

He charged INR 4, 700 for fridge repair but still the fridge is not working. I called him next day and he said that your fridge is all repaired and please do not call me again. Since then his phone is switched offf and he had blocked all our numbers. He seems to be fraud person and also mentioned that there is 3 month warranty period.

I wasn't expecting such kind of service from this reputable company. I called customer service at this number [protected] multiple times and they either disconnect my call or asked me to call the technician from a different numbers.They had now blocked our numbers. This seems to be unauthorized group of fraud LG service center. Below are the details-

Mr. wasim (technician) phone number-[protected]
Dealer Phone number: [protected]
Customer Care number-[protected], [protected]

I would request you to please take immediate action against them as they are fooling people.

Regards,
Shruti
[protected]
+2 photos
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Apr 30, 2022
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2022
LG Electronics Customer Care's response
Dear Customer,

Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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