[Resolved]  LG Electronic India — Defective product LG G3

Address:

Gautam Buddh Nagar, Uttar Pradesh

Problem in LG handset G3 - D855 having IMEI – [protected]. I'm very upset after purchasing LG's best smart phone worth Rs. 43500. I'm facing below issues in device. So, Pl look into matter as I've already mailed to customer care regarding same on 18th Oct. . As I've faced battery back up problem & heating in handset than I visited Noida ASP - Kumar Services for replacement of charger & battery but ASP replaced my charger without any jobsheet. He asked me to visit again after 15 days for battery & I visited again as per his commitment to get replace my battery. but now they told me that warranty of battery has been expired & I've to pay to get my battery replaced. but after my hot talk & argument he replaced my battery. 2. Again I visited your Noida ASP - M/s Kumar Services with problem hanging & heating and auto on off problem. They returned my handset after approx. 30 minutes. May be they done sw update or something else in my handset. I don't know what they have done. 3. I've visited your Noida ASP - Kumar Services again on 25th May with heating & hanging problem and they provide manual jobsheet without any serial no. They told me that sw has been hanged on 30% & it will take time. So, you have to left your handset today than I left my handset at ASP till 26th May. But neither my handset repaired nor I received any call from ASP regarding my handset which I've purchased after spending worth Rs. approx. 45000. Attached is the manual jobsheet for your reference. Still handset is hanging very badly & I'm unable to pickup any call even I can't do anything in my handset. I'm attaching a video showing hanging problem in my handset LG- G3. Now I feel spend Rs. 45K for this LG - G3 handset & I lost my whole data & very much harassed by this mobile. Also I lost my 5 primary client due to data lost & problem faced by this handset which cost me approx. 5 Lac Rupees. Now I don't want this handset & request you to refund my hard money on utmost priority..