LG Electronics — 2 yr old washing machine sold at a fresh price

Address:	110074
Website:	www.lg.com

Dear All I bring to your kind notice that i purchased LG washing machine, top loading, automatic, Model No. WM WFT8519QL through ACE Electronics, Unit No. 225, The Great India Mall, Sec 38A, Noida-201301 through invoice No. 1136 dated 22 July 2012. My warranty for three years expired and i approached you for another two years warranty which was rejected by LG on the ground of the condition that the machine is 2 years old so already 5 years complete and the warranty can not be awarded if the tenure exceeds 5 years. It was never communicated to us that machine is 2010 made otherwise we never purchased 2 years old machine. and the above 5 year rule if existed to be told to us prior purchase. I wish to express my dissatisfaction with the functioning of LG and their authorised retail shops that they are selling 2 year old property to the customers and the machine has started disfunctioning on a very high scale due to reason of machine is too old. 1. I want to ask why you, a company of repute, did this fraud and cheating with me 2. My purchase period is three years only, what is my fault, why i cannot be given two years extended warranty. Request you to please address the above issues at the earliest and properly compensate me before letting me forced to go legal and start communicating on various portals. Mohd. Muteeb Quraishi [protected]