[Resolved] LG Electronics — 55 " led 3d tv screen black out

Poojasj123

from Mumbai, Maharashtra

Address:	421301
Website:	Lg.com

Since morning of 8oct 2016 our lg 3d 55" led tv screen is blacking out intermittently. Sound is fine. When we restart the screen is working. When called lg customer care they said tv is only on 2 years warranty hence need to pay 1000 rs only for their technician visit. This issue has been persistent with majority of their led tv which is programed to work only 2 year til the warranty is active. This brand led tvs should be published as ban for benefit of consumers who put in so much of the money use the product only for 2 years.

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Nov 10, 2016

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

LG Electronics Customer Care's response Hi Pooja

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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Comments

Mintu Mollick

from Kolkata, West Bengal

Lg led tv 22 inches .3yrs old.panel is damaged.engineer said that panel have not found.he said to me, purchased a new tv, and give a discount on this tv.