[Resolved] LG Electronics — a month old lg fridge is not working

jency umakanth

from Kottayam, Kerala

Address:	Chennai, Tamil Nadu, 600056
Website:	lgindia.com

Bought lg fridge on 2nd october 2018. On 6th november 2018 it stopped working.. When a complaint was raised.. The service engineer came and informed the valve is blocked and needs to be repaired, where dey will b removing the tube and clear the blockage and wield it back.. This was informed to us.

Since it was a month old fridge.. We asked for replacement of new one.. Which dey denying.. And for the past one week struggling with lg customers care. Worst experience.. Got a useless product at home for a week.

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Dec 17, 2018

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2018

LG Electronics Customer Care's response Dear Customer (jency umakanth),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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Comments

Kaluram naik

from Surat, Gujarat

Mera LG LCD reparing me Diya he,
2 din me reparing ho jayga bola Tha,
But 1 month ho gya he roj chaker lagvaat he, Or koi satisfied answer bhi nehi milta roj Kal ho jayga bol ke bhej Det he.

eternalmanish

from Chennai, Tamil Nadu

+[protected]
+[protected]
+[protected]
location P NO - 51, Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001

toll free working[protected] but they mentioned that they responsibilities are confined therefore they cannot escalate our issue to the next level for resolution.