[Resolved] LG Electronics — ac auto start after switch off through remote

Mkvora

from Bardoli, Gujarat

Address:

Bhavnagar, Gujarat, 364003

I have purchased lg ac on 06/04/2017
Now last some days ac start automatically after switch off through remote l have registered my complaint online through bhavnagar dealer m/s patel electronics yesterday michenic came from the service station i informed my problem he took remote and switch off the ac made some settings in remote within 90to120seconds & he demand rs 649/ service charges i didn't understand that he not done anything only set remote i ask him my problem solve or not but he demands chg. Then he call service station to a lady she demand chg with me before solve the problem she threaten me that if you will not pay i cancell the all your gaurentee warranty regarding ac mentime my problem was remain as it is so i request to you please do needful to the matter.
Thanking you
Anticipate immediate cooperation
Mukesh vora

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Nov 17, 2018

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2018

LG Electronics Customer Care's response Dear Customer (Mkvora),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team