[Resolved] LG Electronics — ac installation charges

DRANANDBPATEL1

from Boisar, Maharashtra

Address:

400101

My complaint is that if we purchase ac from shop. They were charging 1173 rs for installation.
If we purchase ac from online they were do free installation. Why this type of difference between online and by shop purchase.
Why lg electronics making this type of difference. I had twetted to lg electrnics but they were not replying properly. I had called customer care they told me i[censored] had taken ac from shop we should charged for installation.
After talking lg electronics on twitter via direct message they were not replying propely. They were telling that talk to lg customer care

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Apr 25, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

LG Electronics Customer Care's response Dear Customer (DRANANDBPATEL1),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team