[Resolved]  LG Electronics — against complaint for lg refrigerator urgent (3rd class product as well as 3rd class service)

Address:	208007
Website:	www.lg.com/in/escalation-online-support

Dear lg team,

This is to bring in your knowledge that i ankur verma one of the lg product user using multiple lg products i have brought an lg double door refrigerator on dated 14/04/2018 and the compressor of same product is now dead and i am not getting satisfactory solution as well as commitment by the service centers of lg. I have registered a complaint from mob no. Via complaint no. Rnp[protected] on 11th of may 2018 and till date i haven't received any proper solution of same the call center is also making me fool by giving seniors contact no. Which is switched off and wrong no. 1st they have provided the no. Of mr. Ravi [protected] which is switched off & 2nd they provided me the no. Of mr. Ashish jaiswal [protected] which is telling pls check the no. You have dialed.
After spending rs. 50k on refrigerator of lg which is providing 10 years compressor warranty but is not stable for a month also here the perfect example of 3rd quality product with 3rd quality service of one of the great band lg.

I have also tried to call mr. Raman gill @[protected] is also not even responding well to the customers.

Also they lg website with facility of "write to grievance redressal team" is also the perfect example of 3rd class service which always shows due to network error query not submitted try again later find the screenshot of the same attached in this mail.

I have mailed my request for proper solution pls provide the same if not able to provide the service within committed duration then please don't sell your products by making wrong commitment to the users.