[Resolved] LG Electronics — Against customer service centre in Godhra for not giving service and fraudulently collected the happiness code
L
legal1988
from Kandi, West Bengal
Sep 8, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
Currently I am residing at Godhra last Sunday my lg ac which has been purchased 3 yrs ago stopped working with and error showing ch 10. I lodged a complaint with the service centre and a visit was made by the engineer and I was informed that my fan motor was not working which has to be exchanged. I got a call from the service centre and was asked to share the customer satisfaction code .on a trust I shared it and it has been 5 days but neither they have repaired the ac nor have they visited for repairing … my call is not being responded if they r picking the officials posted their are talking very rudely and using abusive language . Kindly resolve my issue . This is my third experience with them and as usual this is also very bad . On my attempt to visit their office to enquire the matter I was not allowed to enter and they misbehaved with me using abusive language.
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Nov 6, 2022
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
Sep 08, 2022
Updated by legal1988 Plz send the update
Verified Support
Sep 30, 2022
LG Electronics Customer Care's response Dear Customer,
We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.
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