Product is under warranty from date of purchase april 2015 till april 2020, unfortunately lg refuses to fill the gas as installation done by third party last installation also done by third party, only 2nd installation was done by lg paying 1700. How can lg refuse gas refelling when gas is covered under amc, written to [protected]@lge.com 14 times no reply.
More ever they refuse to give in writing or on reply mail that amc stands null and void if installation is done by third party vendor..
2) you will not refill gas free of cost as it does not come under amc.
Request you to please send this from [protected]@lge.com.
It's a shame that the product is under warranty from the date of purchase and you are asking charges for gas refelling.
Thank god there is no compressor failure.
Means amc (Annual maintenance contract) means only your regular service dry/wet.
Initially the area service manager was even reluctant to share his official email id
Request to take this matter on highest priority as reply at the earliest.
In future please do inform your customer while extending amc or even at the time of purchase that in case of installation by third party vendor warranty is void.
Dear after april 2020 would have not given a single mail or call.
Most important thing past 4 years or more virar comes under dist palghar, unfortunately system still reflects dist thane, they say how does it matter, if it's a seperate dist mention the new dist palghar, from 2015 till date lg has not spend a single paise on repair and i never knew gas leakage problem may happen which also i doubt., because i have been told by third party vendor that every time you relocate the split ac there is defenetly gas loss.
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