[Resolved]  LG Electronics — Bad Product and service by dealer of LG Refrigerator

Address:

Karnal, Haryana

R/sir This is with reference to my earlier mail dated 19.07.2014 regarding cited under subject. No action is taken by your dealer as well as your customer support department. it is not good as seen the market of LG. Again I repeat the case in short. Myself purchase a LG Refrigerator from M/s Ashoka Traders Karnal in April 2014 of 270 Ltr. of Rs. 19700/. Following descrepancy was found after installation :- 1. The piece shown at the showroom not sent to my home, the piece that was sent having dents. 2. The lock of the fridge was faulty from the same day. 3. during operation the Fridge drain water that spoil the room. contact to dealer after two days from purchasing of the same the dealer answer is clear i am only seller i cannot help you. He also misbehave with us. After that when your technician visit at our address he say that the problem is typical and can not be rectified but he is not ready to give in written. Pl. tell me what is my fault, my fault is only that i purchase LG Product. I am facin problems from last four months you are requested to please rectify the same otherwise i will be bound to go to Consumer Court. With Regards SatyaPal Singh H.N.3495 Gali No. 6 Shiv Colony Karnal M-[protected]