LG Electronics — Bad service of LG Representative

Address:Gautam Buddh Nagar, Uttar Pradesh

Last year on 15th May'13 I bought a Split AC (LSA5AR3M) S No - 304PAZQ053885. On 16th May'14 I registered a call for dismantle of my AC as we have to move some other place, next day LG Representative came to do the same and gave us his Ct No for Re installation also, next day on 18th May'14 I called him to re install the AC, they charged Rs3200/- from us for Re installation and assured us that the re installation is done and everything is perfect but after a week I found that the whole GAS of my AC was leaked out, and when I called LG customer care about the same they said there would be a charge of Rs2500/- for GAS Refilling and for any complaint they provided me the Area manager (Pooja Mathur) Contact No which was Switched off. Request you to look into this and resolve the issue ASAP without any further delay otherwise i have to go consumer court. Birender Rawat [protected]
Was this information helpful?
No (0)
Yes (0)
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Birender,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com

Regards,
LG Customer Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7058
    Pending
    0
    Resolved
    4004
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information