[Resolved] LG Electronics — Bleach dispenser Rust

Charles26

Oct 26, 2022

Address:

1000 Sylvan Ave. Englewood Cliff N.J. 07632

Re: Top Load Washer Rusting,

In, 2012 I bought, a Top Load LG Washer Model No. WT517OHV, with serial No. 211KWGG6U615.

Unfortunately, your product has not performed well because of the Bleach Dispenser had rusted out; through and through. I am disappointed because this is not do to any abnormal usage, but because of the manufacturing and or defect used to built this machine. The product does not work properly or as designed.

To resolve the problem, I would appreciate your full cooperation as providing a viable repair.

I look forward to your reply and a resolution to my problem and will wait until 14 business days, before seeking help from a consumer protection agency or Better Business Bureau. Please contact me at the above

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Nov 28, 2022

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2022

LG Electronics Customer Care's response Dear Customer,

Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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Comments

Charles Corn

Nov 23, 2022

My name is: Mr. Charles Cornelius, contact no.[protected] and you all have my email address. Thanks

Charles Corn

Dec 8, 2022

Please provide me with contact information. 2nd request

ckkatyayan

Apr 17, 2023

Hi,

Hope you will be fit and fine and most importantly ALIVE, unlike LG India Support/Sales/Service staff which looks like is DEAD as they failed to my 25+ interactions (Mail/Calls/Chat/Emails) respond in 30+ days.

So if you know someone in LG India who is alive and cares to do his duties please forward this message to him. Either he will respond or else he is dead like others in LG India Vertical.

https://www.consumercomplaints.in/lg-electronics-refund-and-compensation-for-non...⇄

https://www.lg.com/in/split-ac/lg-rs-q19jnxe-split-ac Order # [protected]

Reference No : GCP[protected], Date : 21/03/2023 15:04 13, Type of Inquiry : E-mail to CEO

Reference No : GCP[protected], Date : 20/03/2023 11:37 18, Type of Inquiry : New Products

Reference No : GCP[protected], Date : 20/03/2023 11:32 26, Type of Inquiry : New Products

Regards(Not so Much, just Customary)
Chanderkant Katyayan