[Resolved]  LG Electronics — Complaint against spare products of micro oven within four years.

I had purchased one Micro oven at the end of 2009 of model MC 8089 LTR amounting Rs. 13000/-. Due to not running of the machine, in the last year I have changed the transformer, magnatron amounting Rs.2500 from LG service. Since purchase of the said microven I am calling the company service very often, Due to problem of the m/c I had logged a complain vide no. RNA[protected]. While visiting the LG service it was found that PCB is not working. Then LG suggest to retrurn the mocroven to the company & they return only Rs.1700/- of 85% depreciation ( Where the formula they got is still unknown). Now I an asking within four years how a product spares is out of market. It is simply to make public foolish.By returning a nominal amount LG return back his product where I had spent Rs. 2500/- last year. Once a product sell a spare must be available from company service at least 10 years. I, would therefore requesting to take the matter immediately & solve accordingly other wise I will go legal action against your company.
Regards,
Amitava Chowdhury
Barddhaman, West Bengal. (M) [protected]