LG Electronics — Defective Referigerator( Bubble fromation on surface of side by side door Model)

This is to convey may horrible experience after purchasing my side and side door L G Referigerator about 11 months backin Patiala . Last month I was shocked on seeing a sort of bubble on front of right side of the door of the fridge. A complaint was lodged on 31is August 2014 (Ref. No.[protected] . Matter was also conveyed to Ms. Kamajit Kaur Area Manager . Unfortunately no action has been taken to my satisfaction to this day. As is evident, your product bears manufacturing defect. I fear that substandard iron sheet having rusted surface has been used in the manufacturing process of the product . Or some moisture got trapped below the first protective coat of paint which starting rusting and reaction produce ferrous oxide and hydrogen whose pressure caused this bubble. Needless to point out that this is very serious defect in the LG product debarring consumer to use the machine for the purpose it has been made. I believe that the whole machine has been made in a single lot accordingly LG will have to replace this fridge with new one and just replacement of the door alone will not be sufficient. Thanking you, Dharambir Singh Mob. [protected]
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LG Electronics customer support has been notified about the posted complaint.
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Dear Dharambir,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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