LG Electronics — Denied free servicing for product under warranty

Address:	LG Electronics India Pvt. Ltd, A-24/6, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi - 110044
Website:	www.lg.com/in

I bought an LG Ac from reliance in the month of April and i recently had a gas leakage. So i called up LG for servicing and they came to check and later told me another team will come tomorrow to fix the leakage but no one came even after a 2 weeks. So i got back in touch with the LG customer care and they told me they will come but i had to pay 4700₹ . Even after telling them its under warranty they kept saying they can’t fix it bcos they didn’t installed it. But thật installation was done months ago. Is LG trying to get out of servicing? Whats the point of warranty if we’re still going to face this?