I had purchased an LG G2 and it has a display flicker problem . The display flicker problem on LG G2 is a manufacturing defect and has been reported by numerous users worldwide still LG do not accept their mistake and the consumers are left to the plight of the warranty and if the warranty is over they have to repair their device at their own cost which is almost equal to the price of a new phone.
Called their customer care number and they asked me if the device is under warranty .Since the device is out of warranty, thy asked me to visit the service center and pay for the repair, which again is equal to the price of the phone. The issue is similar to the LG G4 bootloop issue.Since users were able to find out the problem early, they got their device repaired free of cost but LG G2 users did not have the same advantage.
I understand that LG has no legal obligation to repair my device but since its a defect in numerous devices and the forums online are flooded with the same issue, LG must do something about it and its my urge to LG to repair my device. I have the valid bill of purchase as well. Was this information helpful? |
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