[Resolved]  LG Electronics — Extension warranty not delivered since four months

Address:

SHOP NO - 11 & 12, AVIGHNA 9, Dr. BHIMRAO, Dr Baba Saheb Ambedkar Rd, Lal Baug, Mumbai, Maharashtra 400012

Hi,

I had bought an LG washing machine from LG Best Shop - Bhawal Electronics (LalBaug, Mumbai) on 25th May, 2021. It was delivered on 28th May, 2021 after the installation we noticed that the touch display was completely scratched. The same was informed to the store via WhatsApp and call. He said they will look into it. They said they’ll replace the machine but didn’t do it for week. Then they gave me options of panel change and warranty extension. To which I accepted but the panel brought by Lg service guy was even more scratched so we stuck to only warranty extension deal where I pay more 2000 and they give me three years warranty extension. I paid the amount on 7th June, 2021. But till date i never received my warranty extension now they don’t even reply on message’s.