[Resolved]  LG Electronics — faulty product and worst quality of customer service.

Address:

Mumbai City, Maharashtra, 400051

I have taken lg ac on 19th may 2017 after a year in have faced problem of no cooling. Than we cantac customer support at the time of taking appointment they people said they will take rs 550/- with taxt but next day i was not available at home my husband was there those person come from senergy service centre mahim and charged 650/-. On thursday person (Technician) who come for repair informed might be gas is leaking so they need to take ac to the service centre to find it out gas is leaking from where. Friday ther cancel and call us on saturday saying i will remove ac from wall but the tempo guy will come on monday becouse sunday is holiday so i request him to schedule it for monday both work for ac removing and tempo guy who will be taking ac from my house. Monday ther called at 11am and confirmed appointment than after 2 3 hours they (Technician) called up and told i will remove ac but tempo guy will come on tuesday. Again i explained them to collect ac same day as i don't have place to keep ac my house is very small its 5.41pm tuesday still ac lying at my house ther removed today at 1pm. I was trying technician number as well as supervisor mr. Raja[protected] who promised me to sending transport persone same day but still noting is happen