[Resolved] LG Electronics — fridge damaged after 1 day usage,no replacement

master2

from Chennai, Tamil Nadu

Address:

Thrissur, Kerala, 680307

I have purchased LG Double door fridge on Aug 13 and due to Kerala floods, water entered the fridge and it's not working now..I have called LG customer care and they send a technician, who took photos and went, it's been a month after I got the previous response..Please replace the Fridge as it's no longer usable.. Because If it had been repaired on time, we could have used it.. Now it's becoming 2 months..

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Nov 6, 2018

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

LG Electronics Customer Care's response Dear Customer (master2),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

Oct 04, 2018

Updated by master2 Contact details:

Contact num : [protected]