[Resolved]  LG Electronics — fridge not working and no response from tech or area manager

This is not a query. It is a complain. It has been two weeks now since my fridge worked. Ibought this fridge in sep 2018. And from the very next month there were complaints. Every time a technitian comes and repairs it. Two weeks back it stopped working completely, as usual a tech came ans this time he said he has to check the motherboard and took it. Since then there is no news from him. He does not even pic our calls. We approached the shop and they advised to contact the area manager. He advised he will call back immediately, after which he just disappeared. He will also not pick up our calls. Where do we go now. We are two senior citizens staying alone and no fridge for the past two weeks. Should we go to the consumer court? I think we should.