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I have booked a complaint on 3/6/2016 for water leaking in my washing machine. model no.WD-80490NP. and complaint no.RNA[protected]. Two technicans came and attend and they can't open two screws because of just forming. they told new gasket to be fixed. At that time they remove the inner ring from the washing machine. and told take the machine to our workshop and then only we have to remove the dust screw. ITS SHOW THEIR INABILITY . FOR THAT ONLY TRANSPORT CHARGE HAVE TO PAY RS. 600 TO 700. DAILY I AM RINGING PONE NO.[protected], [protected]. TECHNICIANS NO.[protected] AND [protected]. TILL TODAY THEY DID NOT COME AND TAKE MY MACHINE. THAT LADY REKA IS UNFIT FOR WORKING . MORE THAN 50 CALLS I RANG. NO PROPER RESPONSE AND NOT TAKEN SERIOUSLY. I RANG TO TECHNICIANS FOR INSERT THE REMOVING RING. THEY DID NOT COME AND ATTEND. JUST LITTLE LEAK. THEY MADE A BIG REPAIR. IT WAS RUNNING AND WORKING PROPERLY.
AND ALSO I COMPLAINT TO PONE NO. [protected] NOT TAKEN ANY STEP OR ACTION. VERY WORST SERVICE. THIS IS HAPPENING 2ND TIME IN LG .
TAKE IMMD STEP TO SOLVE IT OR REPLACE MY WASHING MACHINE . IT YOUR MISTAKE. NO WARRANTY PERIOD.
P.ROY JEYAKUMAR, 12/15, LEELA NAGAR, EAST TAMBARAM, CHENNAI - 59. PHONE:[protected] AND [protected] Was this information helpful? |
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team