[Resolved]  LG Electronics — Home theater and lcd tv

Address:122101

I am an owner of several lg products including an lcd tv, refrigerator, washing machine & a home theater.
I am highly disappointed with the quality of the product & the service provided for the home theater.
The blu ray player is not working & is not recognizing any blu rays/ dvds. The same was looked at 4 times by lg technicians who have shown the most lackadaisical and uncaring approach towards resolving the issue.
The technician has taken around 4 months to look at this issue and has not visited even after repeated phone calls. The last visit for nearly 2 months back.
I am seriously aggrieved, hence am writing to you. Further to this, my lcd tv, which is under amc, is constantly turning off & on. The same has been fixed quite a few times, but the problem seems to be recurring.
In case it's not possible for the lg technical team to solve the continuing problem, i shall have to look for support from consumer court to help me fix the same.
Further, i don't think i shall be considering any lg products in the future.
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Aug 8, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Hi Venkatesh

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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