Address: | Gautam Buddh Nagar, Uttar Pradesh, 201306 | Website: | www.lg.com/in |
We bought a LG 3 door refrigerator in Feb 2014, now the centre fridge portion is not cooling at all. This is on 30 Oct, 2015.
The service centre given to us was Sigma services. They turned out to be total scam. After changing a part so-called QLC and charging us 2760rs. Their technician took away the alleged damaged part with him, (he is not suppossed to, damaged parts have to be given back to customer)and now the fridge is still not cooling.
Have called the LG customer care centre a number of times, but they do not have any solution. They keep saying they are registering VOC(voice of customer) and someone will get back to us in 24 hours, but no call.
Once was holding the call for 1hour15 min, still no supervisor came online.
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