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[Resolved]  LG Electronics — Installation delay

The LG showroom on Hyderabad is making me wait for the 3rd day today. They keep delaying saying on 1-2 hours without mentioning a time frame. I’m waiting for more than 48hours with a technician. It’s best to give your consumers a time frame on when the technicians would arrive. Just blindly saying within 48hours is a horrible policy from a customer point of view. I would like to return the tv. Please process the necessary forms. My friends who bought other brands have got it installed with on 12 hours. I also have no more time to wait for your technician to come whenever they have time.
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Dec 28, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2021
LG Electronics Customer Care's response
Dear Customer,

Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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