[Resolved] LG Electronics — Installation delay | |
The LG showroom on Hyderabad is making me wait for the 3rd day today. They keep delaying saying on 1-2 hours without mentioning a time frame. I’m waiting for more than 48hours with a technician. It’s best to give your consumers a time frame on when the technicians would arrive. Just blindly saying within 48hours is a horrible policy from a customer point of view. I would like to return the tv. Please process the necessary forms. My friends who bought other brands have got it installed with on 12 hours. I also have no more time to wait for your technician to come whenever they have time. Was this information helpful? | |
Dec 28, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Nov 27, 2021 LG Electronics Customer Care's response Dear Customer, Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |
Add a Comment | Share Tweet |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
62%
Complaints
6801
Pending
0
Resolved
3918
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
Post your Comment