[Resolved]  LG Electronics — LED TV's display is gone

Address:Kawardha, Chhattisgarh, 491995

This is Saket Kumar Bafna, 2 years ago I purchased one 42 inch LED TV from LG-Raipur dealer.

At that time, I remember one scheme from LG company was running. In which I should have got one year of extended warranty.

It means, ideally I should have got 2 years of warranty.

Now my display panel of TV is gone and as it is under warranty, LG service center is asking for the warranty card(with extended).

When I checked at my side, I didn’t find any warranty card. I didn’t inform at that time because generally TV doesn’t damage within 2 Years.

But, now I need it, When I checked with Raipur branch (With Sanjay Kaul : SANJAY KAUL/LGEIL Raipur Accounts(sanjay.[protected]@lge.com)/ [protected] )
they don't have and they can't help me out.

Sorry to bother you but, it is quite urgent as warranty will expire at 19th sep’16.

I made a complaint also regarding same concern whose complaint id is :
RNA[protected]
Invoice no. is : ARSINRAIALN14/6575
Date : 20/09/14
System Order No. : [protected]
Dealer Code No. : IN[protected]B

Regards,
Saket Kumar Bafna
Mobile :[protected]
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Oct 6, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2016
LG Electronics Customer Care's response
Hi Saket

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
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