Address: | Kawardha, Chhattisgarh, 491995 |
This is Saket Kumar Bafna, 2 years ago I purchased one 42 inch LED TV from LG-Raipur dealer.
At that time, I remember one scheme from LG company was running. In which I should have got one year of extended warranty.
It means, ideally I should have got 2 years of warranty.
Now my display panel of TV is gone and as it is under warranty, LG service center is asking for the warranty card(with extended).
When I checked at my side, I didn’t find any warranty card. I didn’t inform at that time because generally TV doesn’t damage within 2 Years.
But, now I need it, When I checked with Raipur branch (With Sanjay Kaul : SANJAY KAUL/LGEIL Raipur Accounts(sanjay.[protected]@lge.com)/ [protected] )
they don't have and they can't help me out.
Sorry to bother you but, it is quite urgent as warranty will expire at 19th sep’16.
I made a complaint also regarding same concern whose complaint id is :
RNA[protected]
Invoice no. is : ARSINRAIALN14/6575
Date : 20/09/14
System Order No. : [protected]
Dealer Code No. : IN[protected]B
Regards,
Saket Kumar Bafna
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