[Resolved] LG Electronics — Lg 3d led tv 6130 display problem | |||
I purchased a LG 3d led tv 6130 from lg best shop velachery on 28th of March 2014. Ever since I bought this tv, it had a display problem on 3d projected images. There is a doubleness in the image as I am not happy with images produced from it. I raised the concern to lg customer care on 21st April (RNA[protected] and from that date till now 3 customer care executives have come to solve the issue which was of no use. The last person who came claimed as the senior executive (Vishnu [protected]) said that the model 6130 itself has 3d display issue when playing from USB. It can display clear 3d content only from blueray player. He claimed that it is a 100 Hz tv and only a tv that has more Mci like 240 or 400 hz can display clear 3d content. But if I had known it earlier I wouldn't have gone for this model and I would have gone for the next version. I would want a replacement for the tv so that I could buy a better model from lg. . I got a call from LG Noida couple of days back conferencing Prabhakar(Service head in our area) to speak with the dealer for a replacement. Now, the dealer is ready to give the replacement but needs a confirmation. Prabhakar is not helping me in this issue and says he does not know anything about his issue. His number is [protected]. Can you take any necessary action. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
61%
Complaints
7058
Pending
0
Resolved
4004
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
View all LG Electronics contact information
We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter.
Regards,
LG Customer Support Team