[Resolved]  LG Electronics — Lg 42ld650

Address:

560066

Thank you for your prompt reply, my confidence is partially restored.
Complaint number is
RNA[protected]
Contact mobile is either [protected] or [protected]
address : 257, Borewell Road
Whitefield, Bangalore 560066

Dear Customer,

Greetings from LG Electronics.!!

With reference to your mail, we wish to confirm that we acknowledge your complaint and we will definitely help you out from this situation.

You are requested to please share your complaint number / registered contact number or send your complete address mentioning the local region, city and state (along with this mail), So that we can do the needful.

Thanks and Regards
LG Service

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[protected]Original Customer Inquiry[protected]
Received Date : 01/09/2016 10:56 35
The type of inquiry : Customer Service
Product/Model No. : LCD/LED/OLED TV ( 33" and over )/42LD650

had purchased an tv LG 42LD650 Aa few years ago (sno 005LPQN000300). two years ago in 2014 the tv stopped working. was advised to change the mother board at a cost of Rs6000+. Did so and also put in a voltage stabiliser. a few days had the same problem. called LG service and was told that i had to change my mother board costing Rs 7000+.
Besides my tv i have washing machines and fridges that are Lg.
This kind of recurrence is making me lose faith in the quality of your products. I have been an LG customer for many years now and the very least you can do i repair my TV at discounted cost if not free. Also an explanation of why this is happening.
expecting a prompt reply.
George
[protected]Customer Details[protected]---
Name : Verghese George
Street :
City :
State :
Post Code :
Tel : [protected]
Country : India
E-mail : [protected]@yahoo.com