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[Resolved]  LG Electronics — Lg 48 c1 ptb oled tv apps missing

I bought this tv from Lazada in Thailand 3 weeks ago.
It was a Christmas box for me the children.
The installation was fine and I love the picture quality.
How ever the biggest issue I have is there is no Disney plus App in the app list and most of the apps are for an Indian audience.
My settings are English across the board just because I live in Asia does not mean I'm Asian.
So I have a remote that when i press Disney it sends me to Webos 6 I presume which is very difficult to navigate and its permanently laggy especially try to watch movies.
And before you think internet speed my speed is a constant 85MBS except in the evening when it goes down to about 55-60MBS.
The apps list is awful lots of stuff that most people don't want.
I would also add it looks like your OS needs some work.
My children are disappointed but me I'm absolutely furious.
This is not a cheap TCL tv its supposed to be good.
But its not.
Disney plus is a world word app on millions of TVs seriously what is the problem.
If or when you reply I would like to know why this extremely popular children's app is missing from your app store

Colin John Lesley
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Feb 26, 2022
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2022
LG Electronics Customer Care's response
Dear Customer,

We'd like to let you know that we only handle India-related queries. Please visit the LG website: https://bit.ly/39Z02Dg to know about the contact details and Inquiry status.

Regards,
LG Customer Support Team
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