[Resolved] LG Electronics — lg ac not working

Manju lata sinha

from Revelganj, Bihar

Address:

Gaya, Bihar, 823001

It’s been only one year, AC is not working properly and cooling capacity has been low.
We called service people twice but they not able to recognise the problem and said there is gas leakage problem.

During warranty period we called one service people, they just cleaned and does check the problem.

We keep on calling people but didn’t get response yet. It’s been two month.

Kindly look into the problem otherwise we have complain in consumer forum as no action is taken.

Details are mentioned below:
Invoice number- 52114
Taken from Gaya Electronics shop
Address- Gauri niwas, new year piperpanti ?
Gaya, Bihar, 823001
Contact number- [protected]

As we reside in non- metro city . So proper action is taken. Very bad service provided.

Regards,
Manju

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Jun 17, 2018

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

LG Electronics Customer Care's response Dear Customer (Manju lata sinha),

We are sorry for the inconvenience caused to you. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly.

Regards,
LG Customer Support Team

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Comments

Sajal Kumar roy

from Ramapuram, Andhra Pradesh

Dear sir I have been given complaint to get repair my TV, but the service provider is not providing service, he is cancelling my complaint by himself. I am upset by the way he approached me. Really I am feeling sad being LG customer. Hope I Will get service soon.

Thanks.