[Resolved]  LG Electronics — lg ac - repair regarding

I am writing to express my discontentment regarding your services. I own a lg air conditioner vide model no. Bsa18beyd thlg.in august 2018, i availed your services when my ac was diagnosed with gas leakage which was duely repaired. Now again same problem persists, due to fault in condenser as diagnosed by your employee. No such fault in condenser was mentioned in first instance of repairing. Consequently it makes no sense to charge for the same problem arising within brief stint of time due lack of proper diagonising of problem on your part, specially when warranty of condenser still persists.

Such type of instances are not at all professional and bring disgrace to the goodwill that lg enjoy among common masses. I request you to look into the matter promptly to provide redressal to your valued customer.
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Nov 4, 2018
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
LG Electronics Customer Care's response
Dear Customer (Palak wadhwa),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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