[Resolved]  LG Electronics — Lg electronics lg g4 h815 boot looping

Address:Bangalore, Karnataka, 560075

I have a lg g4 mobile and it has started showing the boot loop issue. Lg has accepted that it is a hardware issue on their end and they will repair the affected ones. I went to a lg service center to get it fixed but they refused to take it since i didn't have the purchase receipt. Since, lg has publicly accepted the manufacturing defect, i don't know why the service center requires a purchase receipt to prove. I have been a loyal lg customer and this is my 4th mobile phone. I always had trust in lg and such behavior makes me lose confidence in them,
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Jun 4, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2016
LG Electronics Customer Care's response
Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Nov 01, 2016
Updated by praveen07
My contact details - +91 [protected].
Complaint comments 

Comments

My 42" TV is DEAD. Sent for Repairing. Service Centre informed non availability of Spare. After six years of Purchase if spares are not available, what is the use of buying LG TV

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