[Resolved]  LG Electronics — Lg electronics refrigerator repairing - fooling customers

Address:140603
Website:www.lg.com/in/support

My refrigerator is out of warranty and i called lg customer service for repair. My complain no. Is rna[protected]. My refrigerator was not cooling .

Below incident happened on 28/aug/2016
When service boy came for repairing

1.He told us that only need to replace freezer(I.E.in which ice is created) but after replacing this, he told us that both condensor and compressor also not working properly.

2. While working he broken attached accessories nearby freezer.Also freezer not installed properly. Please find attached images.

I doubt he is not experienced technician . So i do not believe that my refrigerator's freezer, condensor and compressor, all are not functioning.

Resolution : condensor and compressor are ordered by the service agency, so i am waiting for this now.
Please send another experienced technician as soon as possible because i do not believe the previous technician.

Do the needful asap.

Thanks in advance.
+4 photos
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Oct 4, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
LG Electronics Customer Care's response
Hi Atul

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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