[Resolved]  LG Electronics — Lg fridge is under warranty, leaking water, but service center complaint no action taken

Address:411057
Website:www.lg.com

We have created the worst mistake of our lives by buying a LG fridge in a city like Pune. Since almost 2 months we are trying to get our fridge repaired which is still under warranty and is leaking every 2-3 days creating problem. The engineer has come at least 5 times to repair but unable to. The last time he came, he has completely stopped the fridge from working. My area is Wakad in Pune, the people with whom I have shared my complaint but have not been able to take action are: Sarika Bhonsale(Branch head), Amod Patil (Manager), Sachin (Engineer), Yogeshwar. These people are not helping to resolve the problem and not picking up calls. If even this message goes wasted then I will place a consumer complaint and a social media complaint as a last resort.
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Oct 12, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2016
LG Electronics Customer Care's response
Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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