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[Resolved]  LG Electronics — Lg - gl-q282spam/2016, 255 lt, dpazebn refrigerator not cooling from purchage time 09.10.16

Address:530026

The above model is not working properly since first day as on 09.10.16,
Technician came and told to us it will take to cool in 2 days as it is the first installation, but not yet cooling came. From today morning also complaint given through toll-free number, but not yet came any person.

Please replace the refrigerator. It has been brought from tirumala electronics, gajuwaka, visakhapatnam
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Nov 17, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
LG Electronics Customer Care's response Hi Hari

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Oct 15, 2016
Updated by HariGopal Dear Team,
Your team Engineer came to home and told in front o[censored]s to your service center for replacement of fridge on 14.10.16 but not yet came the replacement fridge. TMC music center shop personnel told that without receiving the mail communication from you they don't send the replacement.
Please replace the fridge as early as possible. My cell :[protected]
Oct 15, 2016
Updated by HariGopal Your team Engineer came to home and told in front o[censored]s to your service center for replacement of fridge on 14.10.16 but not yet came the replacement fridge. TMC music center shop personnel told that without receiving the mail communication from you they don't send the replacement.
Please replace the fridge as early as possible. My cell :[protected]
Verified Support
Oct 17, 2016
LG Electronics Customer Care's response Hi Hari

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
Complaint comments 
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Comments

I was purchased online lg led television now there r sound problem now this is under weren't you so please short out my problem care fully not fastly this was a very poor deal in my life so humbly request.
Best regards
Ravi yadav
[protected]
Pin no. 110086
Nangloi
New delhi

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