LG Electronics — Lg led

itsmegovind

from Visakhapatnam, Andhra Pradesh

Address:

530016

During April-2014, we bought 47" LED (47LN5400) of LG brand with 1 year warranty, now it has been 1 year 6 months and stopped working. When we logged a complaint, service executive visited and identified the problem with panel which will cost me around 30, 000 just because it is out of warranty. The said cost is almost 50% of the total TV cost, within 6 months after just completion of warranty period this much expensive repair is not bearable and acceptable. It seems the product's life itself just 1 year or 1.5 years. Requesting you to look into this and take necessary action.

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Hi Govind,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

itsmegovind

from Visakhapatnam, Andhra Pradesh

Hi Team,

Thanks for the response, I can be contacted @ +[protected]

Thanks and regards,
Govind

itsmegovind

from Visakhapatnam, Andhra Pradesh

Hi Team,

I have not received any response/call on this.

Regards,
Govind
[protected]