LG Electronics — lg led tv model 42lb5610

I am having lg led tv. Model -42lb 5610.in dec 2017 there was problem in backlight. I got it replaced through your authorised service centre aditya services. I had paid rs.4956.

Again on 24 june 2018 same backlight issue was there and had to again replaced it through aditya services[vikhroli] by paying rs.4956.

In 6 months 20 days, two times i had to replaced backlight and spend rs.10000.

What is warranty that you give on spare parts? I had told your customer care department to consider it in warranty as this was same problem in six months. But they did not agree.

I also have doubt on quality of your spare parts. It seems quality of lg has become very substandard. We had similar experience in your washing machine.

If same problem comes again in led then we will have no option but to purchase another led of course of other brand.

Will have to think twice before recommending lg as a brand to any of my friends and relatives.