[Resolved] LG Electronics — lg mc 3286brum

DKshirsagar

from Wai, Maharashtra

Address:

Pune, Maharashtra, 411006

We had purchased lg microwave mc 3286brum on 6th, nov 2018. This got delivered on 7th nov 2018. Few days later the demonstration person from lg service centre visited our place for demonstartion and in the process broke a part of the oven. He immediately informed his manager of this incident. We were promised a replacement of the oven within next 2-3 days. Its been more than 20 days and the pune asm mr. Sagar pande has been lying to us about the replacement. He is very non cooperative and arrogant person. This whole process has caused us stress and we regret buying an lg product. Such behavior is not expected from a lg service centre. The fault was not even ours in breaking the protect.

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Dec 2, 2018

Complaint marked as Resolved

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LG Electronics customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

LG Electronics Customer Care's response Dear Customer (DKshirsagar),

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
LG Customer Support Team