LG Electronics — LG Nexus 4 Customer Service is Pathetic

sukruth malladi

Address:

Pune, Maharashtra

I bought a Nexus 4 in August 2013. Last month i.e. in August 2014 my phone developed some touch screen problems. I claimed my warranty and registered a complaint. I was told that my touchscreen would be replaced. Its been over a month and nothing happened. No word from the customer service team. My complaint number is RNA[protected].

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Sukruth,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team