LG Electronics — Lg people are not able to repair our washing machine since months now

Address:

Mumbai City, Maharashtra, 400065

We are based in mumbai and below is the problem


This is to inform that our lg front load machine is having problems since so many months and the technicians from lg have come several amount of times with different different reasons, but still they are unable to find the actual cause of what is wrong in the machine. It is ridiculous and highly frustrating that we buy product from a well known brand and then the service guys are unable to resolve it after taking so much money and we like fools keep calling them 50 k times. I have been regretting that why did i buy lg washing machine which is just giving problems and creating mess for us. Till now lg guys have just taken our money by changing some or the other part of it and every time coming up with new reasons. 1st they changed our machine drum in which we spent almost 10 k, then they told us there is a circuit problem and took 8 k, later again we faced problems like water leakage and few more, today again they visited us and told us the circuit is not supplying enough power to the machine which was previously changed by the technicians itself and for what we had paid 8k to them already... They dont know what parts are right and wrong and what is the actual problem except for annoying and freaking our brains so after calling them for several times they kept saying that we will come and check the machine but unless we called them for 50 times in a day they dont turn up and from last few months they have been visiting us and just not able to resolve our problem. I think we have many other things to do in life except for just calling lg and screwing our brains. I will never ever buy lg products in my life and will suggest near and dear ones to not buy lg which is a brand with no proper technician and help and just taking money from customer and making money themselves. The amount i have been spending in that i could have bought a new machine and used that rather then using this machine.

Lg should rather provide good work and product rather then making money and fooling normal people.