LG Electronics — lg refrigerator failure

Address:	600044
Website:	www.lg.com

I bought lg fridge gl-i292rsoy on 06/01/2018 from venus electronics, pallavaram, chennai. Two days back my fridge suddenly stop working immidately made a call to lg customer care the representative promised us that following next day the technicians will visit my house and he will sort out my issue. As he promised the technicians mr. Anandh came to my house and after diagonising he told me that the compressor got failure because of power fluctuation. I was surprised to hear this kind of reply from the technician who knows very well that the refrigerator has inbuilt inverator stablizer and to let you know that there is no power fluctuation found in our area. We accepted all his lies and he promised me that today he will again visit my house with the parts and he will repair my fridge. But he dint turn up today we tried to contact him multiple times and also we called to your customer care for lodging a complaint againts the techinician but there is no responce from your customer care. Now after facing all this unwanted issue i want my fridge to be replaced because its been only four months since i purchased and i ensure lg that in future i will never ever turn to buy lg products and i will stop my friends and relatives to stop buying the lg products because of your poor response, worst behaviour and poor communication. I believe that lg india will take serious action and will come back to me with the new refrigerator or else i will lodge a complaint in consumer court against lg india and i ensure you that i will give negative feedback about lg product in social media. Hope you people will come back to me very soon.