[Resolved] LG Electronics — LG Split AC - Gas Leakage | |||
Hi - I have been having issues with my LG split AC for the last 2-3 yrs, everytime when I log a complaint, one of the technicians is visiting my place and refilling the gas which is working for a few days but since we primarily the AC in summer, that was taking care of my requirement and this year I logged a complaint again and same as earlier, one of the technicians visited my place and refilled the gas but this time the gas got discharged within a day, when I switched on the AC the very next day, it was just the air I was getting...When I called the technician and informed about it, he has requested me to log a complaint again and said the unit will need to be sent to the service centre...Accordingly, I logged a complaint over last weekend but so far no turned up to fix the unit...One of the technicians has called me to take an appointment for visit and I told him about my conversation with the earlier technician who visited my place and shared his number with him, he said will talk to him and get back to me but didn't hear anything so far...I have two small children at home and finding it very difficult to manage without AC...Hence, appreciate your assistance in getting the unit permanently ASAP. Was this information helpful? | |||
May 15, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Apr 14, 2017 LG Electronics Customer Care's response Dear Customer (Phani Verma), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG India | |||
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