[Resolved]  LG Electronics — lg split ac not working since 25 days

Address:425201

New lg split ac not working since 25 days and in workshop since 1 week. No receipt or reply from service man and company while taking it to workshop for repair. No reply from company even after complaining online. I have also informed regarding this to local shop and higher authority mr. Bansal. Mr. Wajid, who is local service man, is worst for work and service. He has no knowledge about repair.

Acknowledgement number is cn[protected].

Bhirud hospital jamner road, bhusawal [protected]
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Jun 12, 2019
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
May 07, 2019
LG Electronics Customer Care's response
Dear Customer (Parag Bhirud),

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
LG Customer Support Team
Complaint comments 

Comments

I have bought 1.5 Split AC of LG electronics from Aditya vision showroom patna on 31/03/2019, there were free services for which i have not received any communication from after sales service team.

I have called to LG customer care for servicing in the month of may from my mobile number some one responded and after listening all my query they told in 2 days you will receiving the call from the service guy but no one responded.

After that i have followed up couple of times no one is reverting or attending the call i am disappointed with the kind of service which after sales LG is providing.

And also people at call center also not bother to talk to the client properly.they talk very rudely so we request you to take action on this ASAP
Mob.no.of customer care who talk very rudely :[protected]

If this kind of services are provided they customer wont have faith on the products which LG is selling.

Request you to resolve my complaint urgently.

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