[Resolved] LG Electronics — LG Washing Machine | |||
This email is with a lot of disappointment with one of the products of LG. We had purchased LG washing machine model no. WTL LG T1064HFES5C on 10th October 2016. The wacing machine in the beginning was working perfectly fine but then after a year it started giving problems. Since then the washing machine was sent to the company twice for fixing the fault. This was not we expected after buying a top loaded machine and that too from a reputed company like yours. Last week it had startd giving problems again and after multiple try it switched on. Offlately something is wrong with the panel and after few attempts it has stop responding at all. As you are aware its winters and its getting very difficult to manage without the washing machine. I am dissapointed and at the same time I would want to use LG product since we are using multiple products of LG and has never such issues with the product. It would be great if you can get the product checked on priority and offer the solution. We don’t want to continue with this product as something or the other keeps happening with it. Hope my feedback is taken seriously and solution is offered as soon as possible. I have attached the invoice for your reference and below are the details. Parag Malhotra B-165 Lajpat Nagar 1, 3rd Floor New Delhi - 110024 +91-[protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Jan 15, 2021 LG Electronics Customer Care's response Dear Customer (Paragmalhotra ), We are sorry for the inconvenience caused to you. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly. Regards, LG Customer Support Team | |||
Add a Comment | |||
61%
Complaints
7059
Pending
0
Resolved
4004
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
View all LG Electronics contact information
Post your Comment