[Resolved]  LG Electronics — LG won't fix my brand new washer

Website:

www.lg.com

I bought this product 2 months ago. 1 month ago it stopped pumping the water out and won't spin. Contacted LG right away and have been getting the run around ever since. They said it would be 3-5 business days to schedule a repair man. It has now been 3 weeks and nothing. For the last week and a half I have called/emailed and tried having the place I bought it from call as well with no results. Best Buy customer service tried helping me but they did the same things with them. They tried to conference us in and the voice just kept saying "Hello, Hello, are you there, Hello" like they couldn't hear us. They did this about 3 times and then gave us another number to try. The best buy person and I kept on the line trying to talk and then it started over saying the same things. Eventually I figured it out after the 3rd time of hearing the exact same thing spaced exactly the same distance apart and same tone that they actually have a recording playing. Doesn't that just shout great customer service to have a recording setup to deceive their customers into hanging up. So as of right now I have no washing machine and don't see this changing any time in the near future. I have asked to speak with a manager and have been refused. They also wouldn't connect or give me a number to the place they claim is trying to find a person to repair it. I would stay clear of this company and its products as they would rather spend their time deceiving and giving their customers the run around.