[Resolved] LG Electronics — Lg4 smart phome

Cwvanmeter

Address:

65454

I purchased an LG 4 phone smartphone September 2015 the last 3 or 4 months I have been having problems with it just going dead completely blank Atwood recharge a reboot or move the battery around and then it would work yesterday the phone completely would not work after visiting the local service technicians they have described the problem to me that the motherboard was bad and that this was a consistent ongoing problem I did then content over the phone your customer service department I did talk to 3 different people Megan Jonah and Jamie Jamie did admit that this was an ongoing problem that your company has realized the situation I am in is the warranty ended less than two weeks ago I do not believe that this is good customer service I will not buy another LG product the phone I am referencing is an ime number[protected] my name is Carl Van Meter I'm at[protected] it is an LG h810

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Feb 15, 2017

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2017

LG Electronics Customer Care's response Dear Sir ( Cwvanmeter ),

Thanks for writing in and we are very sorry for the inconvenience caused to you. However, this is the LG India Page and we address all issues faced by LG users within India. Therefore, you will need to send in your concern to the USA service centre, details of which are on - www.lg.com or you check out the official page of LG Electronics USA which is www.facebook.com/LGUSA They will be able to assist you further :)

Regards,
LG India