[Resolved]  LG Electronics — Microwave Oven (How a dealer is cheating with Customer)

Address:Bulandshahr, Uttar Pradesh, 203001

I had purchased a microwave oven whose model No. is 7255 from Bulandshahr(Mohit Muskan ). They said we will give you 1 year additional warranty apart from 1 Year product warranty with LG Microwave Oven . I chose LG over whirlpool and when i asked for warranty card so answer was no need just give a call to us we will provide it.
Now, There is a problem of no heating and they are saying no additional warranty will be entertained.
If LG is spending huge amount for customer satisfaction but, there are some dealers who are cheating with the customer...how Can LG ensure that customer will get satisfaction and not to be cheated.
I am a genuine buyer of LG products using so many products of LG. I don't know somebody will answer it or see it but, will you do any action against Mohit Muskan (Bulandshahr) because he already spent money to being your dealer.
Was this information helpful?
No (0)
Yes (0)
Nov 12, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2016
LG Electronics Customer Care's response
Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7059
    Pending
    0
    Resolved
    4004
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information