[Resolved] LG Electronics — Mini vrf ac

vikasjolly

from Noida, Uttar Pradesh

Address:	122011
Website:	lg

I have a mini VRF LG 6HP AC at my residence. It's been around 2 years.

2 months back inverter PCB got damaged so I replaced and paid all charges including the pcb charge and fitting.

This month the noise filter pcb has issues and needs replacement. I called customer service on 1st September.

As per LG it will taken more than a month to get the spare part and I have to be without AC in this hot weather. They say it's not available in india and has to be shipped.

THIS IS RIDICULOUS.. IF YOU DON'T HAVE SPARE PARTS THEN WHY DO YOU SELL OR PROMOTE MINI VRF ACS.

3 of my friends almost agreed to install vrf at their residence.. I will tell them not to get LG AC.

I always had LG for all home products but now I have to think.

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Oct 13, 2016

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2016

LG Electronics Customer Care's response Hi Vikas

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team